Life keeps us busy, and sometimes getting to appointments in person just does not fit into the schedule. Advanced Hearing Plus understands that you may be constantly on the go. Which is why we provide remote care options that bring hearing health services directly to your living room.
Our specialists are experts in wireless programming, remote tuning and digital diagnostics across the Valley to ensure your care remains seamless and effective. Using everyday technology, you can easily stay in touch with us to troubleshoot issues, update your devices and ask questions.
Virtual Consultations and Assessments
Not everyone can make it into an office, and that’s completely okay. With a virtual appointment, we can meet over a secure video call and talk about what you’ve been experiencing with your hearing. No waiting rooms, no commute, just a real conversation.
We’ll run through some basic tests, ask about your day-to-day, and figure out together what’s actually going on and what might help. No office visit needed to get started.
Remote Programming and Tuning
Modern hearing aids can be adjusted from miles away. Through a secure internet connection and a compatible smartphone app, our audiologists log into your devices to modify settings in real time.
If background noise drowns out conversations or speech sounds muffled, we alter the volume, tone and microphone directionality on the spot. You can even test these new settings immediately while sitting in your own home environment rather than a quiet clinic room.
Troubleshooting and Device Maintenance
Taking care of your technology can feel confusing, but many common issues are easily resolved with a little virtual guidance. If your device feels weak, whistles or stops working entirely, a live video session allows our team to inspect the physical components with you.
We visually check for wax buildup, inspect the tubing and walk you through the correct cleaning techniques using your maintenance tools. This hands-on, guided approach helps you resolve minor mechanical issues quickly without waiting for an open appointment slot.
Step-by-Step Device Selection
If you are looking to get new hearing technology, the selection process can easily begin from the comfort of your favorite chair. We use our remote sessions to educate you on the different styles, features and battery options available for your specific hearing profile.
Our team explains how different designs fit in or behind the ear and which options best match your lifestyle. We cut through the technical jargon to explain exactly how specific features benefit your daily routine.