Because of how small and light today’s hearing aids are — and because of how delicate the internal components are — any excessive force applied to the device may crack the outer shell, which is likely to compromise its function permanently. Internal components might be moisture resistant, but submersion can still permanently damage the unit.
A few hearing aid brands are waterproof, but by and large, most hearing aids are not. Some internal components in some hearing aids are water resistant, meaning they’ll protect against humidity or condensation to a degree. Direct contact with liquid, or submersion, should be avoided.
Contact your insurer’s customer service line to find out for sure, but typically, insurance does not cover the cost of hearing aid repairs. Extended-coverage plans that protect against damage, however, are available for some hearing aids at Advanced Hearing Plus. Please call our office to learn more about protecting your investment in better hearing!
Only device diagnostics by a professional can determine that, but your devices might be broken if you have tried to troubleshoot them using the tips above, but are still experiencing difficulties getting them to work correctly.
If you aren’t using hearing aids that are tightly secured, any intense physical activity might jar them loose. Swimming or showering without first removing your devices can also cause damage, as most hearing aids are not rated to withstand water.
Our practice can help diagnose the problem with your technology, and we will offer a repair if fixing the device is possible. In many cases, when you’ve purchased your technology at Advanced Hearing Plus, repairs for devices that are still under warranty carry a minimal charge, if any at all.